Privacy & Data Protection Policy
Steel Ball Club Pty Ltd (ABN 73 918 204 561) is committed to protecting your personal information and complying with the Australian Privacy Principles (APPs) and international data standards including GDPR.
1. Information Collection & Governance
We collect information you provide directly, including your name, contact phone number, email address, date of birth for 18+ identity verification, and optional gaming telemetry stored on your membership smart card.
2. Processing, Purpose & Security
Your personal data is used solely to manage machine reservations, process tournament registrations, deliver digital loyalty cashback, and ensure secure biometric locker and account security. We never sell, rent, or trade guest personal data to third parties.
3. Individual Rights & Compliance Contact
Under the Australian Privacy Act and GDPR, you have the right to request access to your personal data, request correction of inaccurate records, or request complete deletion of your customer profile from our digital systems by contacting [email protected].
Need Legal or Compliance Clarification?
Reach out to our Data Protection Officer directly.